CounterPoint Retail POS Software Features

Right out of the box, CounterPoint is fully-loaded with the essential features you need to handle every aspect of your business. The CounterPoint System covers all the bases with point of sale, inventory management, customer tracking, purchasing, gift registries, sales history, and much more. And CounterPoint interfaces to your favorite accounting solutions, so your store records and your books stay in sync.

CounterPoint provides fully integrated cash register functions on a computer workstation. Point of Sale works well in a variety of retail, wholesale, and mail-order environments.

• Manage sales, returns, orders, special orders, backorders, and layaways on the same ticket
• Associate image, audio, or video files with each item and/or customer, and CounterPoint can automatically display the image
• Choose from either Regular Ticket Entry or Touchscreen Ticket Entry
• Password-protect ticket entry to ensure that access CounterPoint is restricted to authorized users
• Transfer stock from other warehouses to meet customer order needs
• Secure, turn-key gift card solution designed for any size retailer
• Learn more about the features of POS

Real-time Inventory Management Software

CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability.

• Always know what’s in stock, on order, and in transit
• Track merchandise movement
• Define multiple price levels and promotional prices
• Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions
• Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing

Robust Customer Loyalty program embedded in CounterPoint POS Software

When you know who your customers are and what they’re buying, you will keep them coming back for more.

• Retain complete details for every sale you make
• Build a valuable database for analyzing trends
• Track customers’ favorite colors, size, etc. with user-defined profile fields
• Print targeted mailings based on sales history
• Define credit limits and contract pricing
• Track receivables, print statements, and enter cash receipts
• Use built-in loyalty programs and gift cards to reward customers

Automate Purchasing with our Retail POS Software

Easily place orders with your vendors. Not sure what you need? Let CounterPoint calculate Model Stock levels and create PO’s.

• Automatically calculate and create restocking orders
• Simplify reorders by copying historical sales into new purchase orders
• Order and receive merchandise for multiple stores
• Receive merchandise with or without a PO
• Track backorders, RTVs, and customer-specific purchases
• Voucher received PO’s into your A/P system
• Print item labels and barcodes on demand or automatically

Accelerate and simplify fulfillment with Order Management Software

Order Management supports everything from entering orders and associated shipping information to order fulfillment features such as picking tickets to help retrieve the merchandise to be shipped, and batch printing of invoices.

• Manage your counter sales as well as your retail orders with one product
• Include multiple shipping addresses per customer
• Shipping information along with weight fields per item allow you to interface to shipping manifest systems.
• Fill backorder reports allow you to understand what orders can be filled based on available inventory
• CounterPoint's batch processing allows orders to be taken throughout the day and batch filled through an edit list, pick ticket, invoicing process

Extensive Reports Library built-in our Retail POS Software
An extensive library of built-in reports gives you all the information you need to run a profitable and successful business.

• Access hundreds of built-in reports and journals
• View current conditions as well as historical details
• Modify parameters to analyze the data your way
• Print Quick Reports from any LookUp
• Powerful Merchandise Analysis Report and Sales Analysis by Group Report allow you analyze your inventory in hundreds of different ways
• Graphical management dashboard

	Point-of-Sale Radiant provides innovative point of sale (POS) hardware for retail businesses. Our POS hardware is designed to withstand high transaction volume, continuous operation, and contaminants such as food, grease, and dirt. Radiant's line of retail POS hardware includes: P1550 POS - Radiant's most advanced 15" touchscreen POS terminal P1520 POS - Radiant's newest 15" touchscreen POS terminal P1220 POS - Radiant's most advanced 12" touchscreen POS terminal Integration Tray -Save valuable counter space and conceal cables
	Customer Displays Designed to dramatically improve the point-of-sale process, customer displays are a critical component of your POS solution. In addition to improving speed of service, these components boost sales by engaging customers at the moment of decision with high-impact marketing promotions. Radiant's line of customer displays for the retail industry includes: 2x20 Customer Display - Improve speed of service C500 Graphical Customer Display - Improve speed of service, increase accuracy, and maximize customer satisfaction
	Portable Terminals Radiant offers portable terminals for line-busting and real-time CounterPoint connection from on the sales floor. Radiant also offers the wireless infrastructure to support these real-time mobility solutions. Radiant's line of portable terminal hardware for the retail industry includes: Radiant Tablet - Portable device for line-busting and real-time CounterPoint connection from on the sales floor
	Servers Radiant servers provide an open platform to support mission-critical site operations. Built to withstand the rigors of the retail operating environments, Radiant-engineered servers provide a reliable backbone to site operations. Radiant's line of retail POS hardware includes: S4500 - Combines traditional point of sale workstation functionality with the open architecture and investment protection of industry standard PC technology S336 - Provides an industry standard computing platform for single station and back office scenarios
	Peripherals To serve as the single point of accountability for a complete retail POS solution, Radiant partners with the leading peripherals providers in the industry. Radiant works with our customers to identify all components of the solution and then sources, certifies, delivers, and supports the integrated system. Examples of supported peripherals for the retail industry include: Radiant offers a number of different Epson printer models. Radiant offers cash drawers from M-S Cash Drawer. Radiant offers payment terminals from Ingenico and Verifone. Radiant offers barcode scanners from Symbol Technologies. Radiant offers protection against power line disturbances through its partnerships with ONEAC and Powervar.